• Full Time
  • Remote

Role description:
Become an expert in the Mov.AI software in order to effectively advise customers (robotic software developers) on installing and configuring hardware and software.
Outline and deliver online sessions to ensure clients understand basic functionalities of the Mov.AI software.
Diagnosing and troubleshooting technical issues reported by clients.
Provide hands-on technical support and develop solutions to solve issues reported.
Reach out, understand and engage with the ROS community.
Following standard procedures for proper escalation of next level lines of support to the appropriate internal teams.
Work with the Business Development team to offer levels of support and help expand portfolio of AMR manufacturer.

2+ years experience in customer-facing roles.
BSc/MSc in electronics, electrical or mechanical engineering (or equivalent).
Experience with Ubuntu/Linux (optional).
Experience with ROS is an advantage.
Experience developing in Python (Must).
Mandatory English skills (written and spoken) mother tongue level.

Keen on building trust with clients and commitment to exceptional client experience.
Willing to troubleshoot equipment and eager to solve complex technical challenges.
Ability to work independently and create efficient processes.
Maintain composure under stress.
Self-directed and extremely well organized.
Excellent written and verbal communication skills.
Fluency in English is required, both verbal and written.

What we offer:
Position in a highly motivated multidisciplinary start-up team.
A competitive full-time payment negotiable based on experience.
Plenty of opportunity for growth, learn and development.

To apply for this job email your details to jobs@mov.ai